Privacy Policy

Consent

 

Bloombloom Dreambiz Private Limited (“Company” or “We” and their connotations) operates a website - (URL: http://bloombloom.co) (together called as "Platform") which is engaged in the service of live online education to users.

Our Platform is primarily for the educators who are onboarded on our Platform and children and individuals below the age of 18 years ("Child") and above. By registering on the platform the parent gives their consent for the use of the platform by the child and individuals. The educators, parents of the Child, or users above 18 years of age hereinafter are referred to as “You”. The term "Users" for the purposes of these Terms shall be read as You and/or the Child.

Our User’s privacy is extremely important to us. We recognize the privacy concerns of the Users and visitors and hence, as a commitment to providing a safe and secure experience on our Platform, we have formulated this privacy policy to help Users make an informed decision.

This Privacy Policy (‘‘Privacy Policy’’) is meant to help you understand the information we collect, why we collect it, and how you can update, manage, export, and delete your information and shall be read with the Terms and Conditions found on (URL:https://bloombloom/terms-conditions). We provide live online tutoring of an array of subjects from programming to pottery to the Users on the Platform (hereinafter referred to as “Services”).

We reserve the right to amend and supplement to complete this Privacy Policy at any time. We encourage you to regularly review this Privacy Policy to get the latest updates to ensure you know and exercise the right to manage your Personal Information.

Information We Collect and Use

 

In order to provide Services, we require certain user information and may obtain the same through user-provided data or automatic data collection.

  • By choosing to visit and/or avail of any Services provided by the Company, you agree to this Privacy Policy (as may be amended from time to time). Please read the following information carefully. If you are a parent or guardian and you provide your consent to your Child's use of the Platform, you agree to be bound by this Privacy Policy with respect to their use of the Platform. By your continued access or use of the Platform, you signify your agreement to be legally bound by the Privacy Policy set forth herein. If you do not agree to the Privacy Policy of this agreement, promptly exit this page and stop accessing the Services.

  • We collect information that may be used to identify you or your Child (“Personal Information”) including, but not limited to, (i) First name, last name, e-mail ID, phone number, photograph, location, occupation, institute name and other contact information (ii) Gender and other demographics (iii) Birth date and year of you or the Child to validate their age.

  • We also collect certain information either when you provide it using the Platform or Services and/or automatically as you or the Child navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). You agree that we may use such information to do internal research on our Users' demographics to better understand, protect, and serve our Users to enhance you or your child’s experience.

  • We also collect information from your user ID associated with any social media account (such as your Facebook and Google account) that users use to sign into the Platform or connect with or use our Services. When you sign in with your social media account information, or otherwise connect to your social media account with the Platform, you give consent for the collection, storage, and use of your personal information, in accordance with this Privacy Policy, that you make available to us through the social media interface. This includes, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-up and sign-in processes.

  • In furtherance of your usage of our Platform, in the case of an individual below the age of 18, we require the parents to create a G-mail account on behalf of the Child. This account is created in order to enable the Child to sign into and access various programmes available across the internet as listed on our Platform. We shall collect information from this G-mail account that you use to connect with or to use our Services and access other programmes made available through our Platform. When you sign in with this G-mail account, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the internet.

  • If any of the Users allows us to collect information from his or her device phonebook—and you or the Child are one of that User’s contacts—we may combine the information we collect from that User’s phonebook with other information we have collected about you. We may also obtain information from other sources and combine that with the information we collect through the Platform.

  • We use data collection devices such as "cookies" on certain pages of the Platform to help analyse and optimize our web page, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our Services. We offer certain features that are only available using a cookie. Cookies can also help us provide information that is targeted to your interests.

  • The live online training sessions are recorded and used for quality audits and educator training.

  • Users shall grant the Company a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license for content that is covered by intellectual property rights, like photos and videos (IP License). This IP License shall end when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period (but will not be accessible to others).

Purpose of Collection

We collect personal information only necessary for the following purposes:

  • To create and maintain an account;

  • To enable you to avail of our Services, and ensure efficient customer care experience and develop new features;

  • To determine the current age of the Individual/Child;

  • To send surveys or marketing communications to inform you of new products or Services or other information that may be of interest;

  • To dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;

  • To notify the necessary information related to the Platform and Services and your or the Child’s account on the Platform from time to time;

  • To maintain records and provide you/the Child with an efficient, safe and customized experience while using the Platform;

  • To analyse overall trends to helps us improve the Platform and Services;

  • To perform quality audits and educator training;

  • To furnish your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling service and maintenance, providing emergency assistance, etc);

  • Verify your identity and prevent fraud or other unauthorized or illegal activity;

  • To comply with applicable laws, rules, and regulations;

  • And in any other way consistent with this Privacy Policy.

 

Additionally,

  • We may use your email address to seek parental consent of the Child for registration and to explain what information we are collecting, how we use it, and how the parent can revoke consent or request, at any time, to remove the account and delete any Personal Information collected from the Child (including the parental contact information).

  • We reserve the right to use or disclose your Personal Information in response to any statutory or legal requirements. We will use and disclose your Personal Information if we believe you will harm the property or rights of the Platform, its owners, or those of the Platform’s other users. Finally, we will use or disclose your or the Child’s Personal Information if we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or property, violations of the Platform’s other policies, or as otherwise required by law when responding to subpoenas, court orders and other legal processes.

  • If we believe that disclosure is necessary or appropriate to protect our rights, property, or safety, our Users or others, we may in good faith share information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  • You agree that we may use Personal Information about you to improve our marketing and promotional efforts, analyse site usage, improve the Platform's content and Services, and customize the Platform's content, layout, and Services. These uses improve the Platform and optimize it to meet your needs, to provide you with an efficient, safe and customized experience while using the Platform.

© 2023 by Bloombloom